Shipping & Returns

Shipping and Delivery Information


At Marko Krsic's The Store Front we understand that you may have questions about shipping and delivery times for our products and services. We're here to provide you with clear and helpful information to ensure a smooth experience.

1. Digital Goods:

For digital goods such as software, e-books, and downloadable content:

- Instant Access: In most cases, digital goods are available for instant access upon purchase. You will receive an email or a link to download or access your digital product shortly after your payment is processed.

- Check Your Email: Please check your email inbox (including spam/junk folders) for any communication from us regarding your digital purchase. If you encounter any issues, our customer support team is ready to assist you.

2. Custom Production Services:

For custom production services, including personalized items, artwork, or customized products:

- Client Sign-Off: The completion of custom production services may require your approval or sign-off. We will reach out to you with proofs or drafts for your review. Your timely response and approval are essential to ensure a timely delivery.

- Product Description Terms: Please review the product description and terms for the specific service you are purchasing. We often provide estimated time frames for the completion of custom services, and this information will be detailed in the product description.

General Tips and Information:

- Communication: We value open communication with our customers. If you have any questions about the shipping or delivery of your purchase, please don't hesitate to contact our customer support team. We're here to assist you.

- Track Your Order: For physical products that require shipping, you will receive a tracking number once your order is dispatched. You can use this tracking number to monitor the progress of your shipment.

- Timely Response: If we require additional information or confirmation from you for the successful completion and delivery of your order, please respond promptly to avoid delays.

- Holiday and Peak Seasons: During holiday and peak seasons, delivery times may be longer due to increased demand and carrier schedules. We recommend placing orders well in advance to ensure timely delivery.

- Stay Informed: Keep an eye on your email for updates on your order's status. We will notify you of any important developments regarding your purchase.

We hope this information helps clarify our shipping and delivery processes. Your satisfaction is important to us, and we are committed to providing you with the best possible customer service experience. If you have any further questions or concerns, please reach out to our customer support team, and we'll be happy to assist you.


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